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Case Study: Star Trek Convention uses High-Security Passes from idshop

ID Shop Badges Thousands of Trekkies for Creation Entertainment


creationentertainment.jpg“I fell in love with ID Shop. Once again, they did a phenomenal job from the initial set-up to the artwork and delivery. They knew what we wanted and went over and beyond.”

– Leticia Serafin
Ticket Manager
Creation Entertainment


The Challenge

As the producer of the world’s leading conventions for fans of genre television and film for over 40 years, Creation Entertainment puts on high-quality events. And for the thousands of attendees of Creation Entertainment’s official “Star Trek” Convention at the Rio Las Vegas Hotel and Casino, the event credential is more than just an ID badge – it’s a souvenir.

“The credential is the keepsake the client holds onto to show off year after year or to put in their scrapbook,” said Leticia Serafin, Creation Entertainment’s ticket manager. “It’s really something special.”

For an event this big, with over 5,000 daily attendees over the four-day conference, the company needed a vendor who could produce a high quality credential accurately and on time.

The Solution

Creation Entertainment had been struggling with its previous credential vendor, which it had used for over 10 years. Orders were often overly complicated with mistakes, which required an endless trail of e-mails and proofs that ultimately stalled the printing process.

Because ID Shop had successfully provided lanyards, tickets and credentials for a recent series of health expos produced by one of Creation Entertainment’s sister companies, the company chose ID Shop to produce the badges for its upcoming Star Trek convention.

Since then, they’ve never looked back.

“I fell in love with ID Shop. Once again, they did a phenomenal job from the initial set-up to the artwork and delivery,” said Serafin. “They knew what we wanted and went over and beyond. Everything looked great and was numbered correctly. That’s what I love about them.”

The Results

Today, Creation Entertainment continues to rely on ID Shop for its large event credentialing needs and continues to be impressed with the quality and accuracy of their work.

“Our orders are always correct, on time, and high quality,” said Serafin. “They proof everything very carefully so that there are no mistakes and we don’t have to go back and forth with multiple e-mails. Working with them is a great experience. I would recommend them in a heartbeat.”

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